1. Where is Vrtservers.net's datacenter located?
Our datacenter is located in Los Angeles
2. Who is your carrier provider?
Global Crossing and Telia. Level3 will be added into our existing data center.
3. Can I ping test your network?
Yes, try to ping this IP: 64.56.64.1
4. Can I see a virtual datacenter?
Yes, click here: http://www.vrtservers.net/datacenter.php
5. Is there any UPS to backup the dedicated server?
Yes, our UPS and generators can stay indefinitely.
6. Is there any guarantee of uptime?
Yes, We guarentee uptime of 99.9999% to all of our dedicated server.
7. How long does it take to get a server?
Dedicated server will be installed within 24 hours. Normally it takes 8 business hours after the payment is received.
8. Is there any hidden fee (tax, ...)?
No, what you see on the website is what will be on the final fee.
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9. Is there any contract for the dedicated server?
No, what you have to pay is a month-to-month basis.
10. Is there any reseller account/bulk discount?
Yes, please contact sales@vrtservers.net
11. What types of payment do you accept?
Credit card, Paypal, Checks/money order, Western Union.
12. What happen if the hardware is damaged?
We will replace it for free.
13. How many Free IPs do I get?
1 Free IP. Additional: $4.00/8 IPs/month.
14. Do you offer control panel?
Yes, we do offer control panel. Webmin, Helm, DirectAdmin, cPanel.
15. What OS do you offer on Dedicated server?
FreeBSD, Redhat, Fedora: FREE. Win2003 server: $20.00/month.
16. I still have some question, who do I contact?
Please email us at: sales@vrtservers.net
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